Salary: £25,357pa.
Full-time: Full time (40 hours pw) Monday to Friday 9am to 5pm, with a 30 min paid lunchbreak.
Closing date: 12noon on Friday 31st May 2024
Interview dates: tbc

Employees are eligible for Medicash (a non-contractual benefit), 33 days paid holiday, discounted membership of a local gym, and a long service award (after five years).

The Tenancy Sustainment Team (TST) provides support to people who have recently moved into their own accommodation. The team offers practical support, such as helping people resolve issues with landlords, helping with benefit forms and accompanying people to appointments. The team also offers emotional support and encourages people to integrate into the community.

We are looking for a person who has a desire to help people who are currently experiencing homelessness. You may already have knowledge and understanding of homelessness, maybe through a previous job, as a volunteer or through your own lived experience.

You will be the sort of person who sees people with a history of rough sleeping, sofa surfing, eviction or living in temporary accommodation as a person, not just as ‘rough sleepers’ or ‘service users’.

You will be self-aware, compassionate, non-judgemental, and have a strong degree of emotional intelligence. You will have excellent skills in communication, prioritisation, and administration and be open to gaining new insight and understanding.

You will be motivated to find solutions for service users you are key working through partnership work internally and externally. You have the ability to manage complex behaviours and to support service users who may be in difficult situations. You will be a team player who supports colleagues and helps the team to offer the best possible service.

To apply, please send your CV to HR, 67 Queens Road, Watford, WD17 2QN or by email using the button to the left.

Please read the job pack below for all the details and for more information, please contact Ekta Gurney, HR and Volunteer Officer, egurney@newhope.org.uk or 01923 210 680.

Interested candidates are advised to apply early as applications will be reviewed throughout the recruitment period. We reserve the right to close the advert early.