Hours: Four hours, from 6pm to 10pm

Frequency: At least once per month

Location: The Haven, West Watford

The Watford Winter Shelter is an essential service (funded by Watford Borough Council and run by New Hope) to provide emergency accommodation for people experiencing homelessness in the cold and wet winter months. Running from 14th November 2024 to 13th March 2025, the WWS will provide food and basic accommodation to a maximum of 15 people.

New Hope is looking for evening volunteers to provide support for the duration of the Watford Winter Shelter. The role involves:

• Helping set up the room, ready for the service users

• Welcoming the service users as they arrive, engaging with them throughout the evening and treating them with respect, dignity, privacy, and individuality

• Preparing and serving hot drinks and food

• Clearing tables, cleaning, and washing up

• Liaising and cooperating with staff and sharing relevant information

• Observing the overall health and safety of oneself and service users

• Attending an induction and training day prior to the start of the Watford Winter Shelter

Volunteers must be aged 18 years or older; be able to commit to a regular schedule of volunteering, and handle pressure well. They should be happy to undertake tasks independently and as part of a team and be able to follow instructions, operating within a set of guidelines.

For more information about this role, please contact Ekta Gurney on 01923 210680 or by emailing egurney@newhope.org.uk. To apply for this role, please click the button below.